Shipping policy
Shipping Policy
Shipping Fees
Flat Rate Shipping: HK$200 Worldwide, No Minimum Order!
We use DDP (Delivered Duty Paid) shipping. This means the fee includes all customs duties and import taxes. There are no hidden fees due upon delivery!
Shipping Method
Air freight is the default shipping method. If your order needs to be shipped by sea, we will contact you in advance to confirm before dispatch.
Delivery Timeframe
Delivery time is determined by the total weight of your order, plus a processing period:
- Air Freight (Under 5 kg): 6–15 business days
- Sea Freight (5 kg and above): Approximately 25 business days
- Order Processing: 1–5 business days
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can also track your parcel anytime via our dedicated link:
https://focustcg.com/apps/17TRACK
Customs & Duties
No additional customs fees!
As we use a DDP (Delivered Duty Paid) model, the HK$200 shipping fee covers all associated customs duties and import taxes. You will not be required to pay any extra fees upon delivery.
Sales Tax
If sales tax applies to your region, it will be automatically calculated and displayed at checkout. This amount must be paid at the time of order placement.
Packaging Information
To minimize high international shipping costs, we may remove the outer shipping carton for some items. Rest assured, the original inner packaging (including sealed blind boxes) will always be preserved to ensure your products arrive in perfect condition.
All our collectible cards are brand new, factory-sealed, and stored in optimal conditions to guarantee premium quality. We take great care in securing your order with protective packaging to prevent damage during transit.
Contact Us
If you have any questions regarding shipping, please feel free to contact our customer service team at:
📧 focustcg888@gmail.com